Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Windy City Croftgate to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Windy City Croftgate shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    Park Ridge ILLinois
    Delivery shall be deemed to have been made by You to Windy City Croftgate five (5) days after the date sent.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Windy City Croftgate and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Windy City Croftgate believes that customer conduct violates applicable law or is harmful to the interests of Windy City Croftgate and its subsidiaries.


  • Shipping & Delivery
  • At this time Windy City Croftgate ships only to locations in the United States using our primary carrier UPS Ground.   Our flat rate shipping fee allows our clients to clearly understand the final cost including delivery.  Our expectation is to ship all orders within 72 hours of payment being made.  Addtional shipping fees may be applicable for rural areas not normally serviced.  Additional shipping fees may be assessed for orders exceeding eight (8) RTU bottles or weight exceeding 25 pounds.